Independence and integrity are at the heart of Wireless Intelligence's core values. It is very important to us that we behave, and are seen to behave, with complete independence. And above all, our clients need to know that our advice has not been inappropriately influenced by any service provider, vendor or other third party.
Our Independence Charter sets out precisely what Wireless Intelligence means by 'independence', so that our customers can be confident that they are receiving truly independent data, analysis and advice. The Charter sets out the five principles of independent behaviour that are fundamental in our structure and operations and the explicit steps we take to enforce them:
- Wireless Intelligence does not publicly endorse vendors and service providers or their products and services
- Wireless Intelligence's research is completely independent
- Wireless Intelligence's consulting is completely independent
- Wireless Intelligence's staff are completely independent
- Wireless Intelligence is completely independent
We implement the charter in a transparent way. Customers, and other parties with whom we have a relationship, may seek further clarification in appropriate situations.
1.1 Wireless Intelligence's research on vendors/service providers and their products/ services is intended for direct use by our clients. We do allow this analysis to be distributed by clients to other parties but only after it has already been published on our website and only with a standard disclaimer attached.
1.2 However, Wireless Intelligence is happy to write or speak about general industry issues on behalf of vendors/service providers, subject to the following conditions.
1.3 Wireless Intelligence will only prepare commissioned reports for subsequent distribution by vendors/service providers if they do not refer (except in passing) to the vendor/service provider or its product/service.
1.4 Wireless Intelligence will only speak at public vendor/service provider events (eg for their customers), provided we do not refer (except in passing) to the vendor/service provider or its product/service.
1.5 Wireless Intelligence will allow citations of short extracts, and the re-use of diagrams, graphs and/or tables from our research, providing the rules of our Citation Policy are fully adhered to. Please refer to Wireless Intelligence's Citation Policy.
2.1 Wireless Intelligence retains editorial control and the right to express opinions (although we get facts checked when appropriate).
2.2 Wireless Intelligence never charges vendors/service providers for inclusion in its research.
2.3 Wireless Intelligence's research or coverage is not influenced by whether a vendor/service provider is a Wireless Intelligence customer or not.
2.4 Wireless Intelligence's research is not influenced by our use of products/services for our internal systems. We do not allow vendors/service providers to reference our use of IT/telecoms products/services.
2.5 Wireless Intelligence does not accept sponsorship of any kind.
3.1 Wireless Intelligence will only provide objective advice, which may differ from the client's own view.
3.2 Wireless Intelligence will not itself directly promote a client's products or services to third parties.
3.3 Wireless Intelligence does not take equity stakes in its clients.
3.4 Wireless Intelligence takes appropriate measures to avoid conflicts of interest between clients.
4.1 Wireless Intelligence staff may not give share tips or other financial advice.
4.2 Wireless Intelligence staff may not buy or sell shares in a company that they are currently working for on a consulting project, for the duration of the project and for a period of 3 months following the completion of the project.
4.3 Wireless Intelligence staff may not buy or sell shares in a company about which they are currently writing published research such as a company profile or news comment, during the research/writing period and for a period of 3 months following publication of the research.
5.1 Wireless Intelligence is part of GSM Media LLC, a wholly owned subsidiary of GSMC Limited, the organisation behind the Mobile World Congress and Mobile Asia Congress. Its remit is to look at the mobile and wireless industry in its entirety. Where research focuses on solutions, service providers or vendors the starting point is always technology agnostic.
5.2 Wireless Intelligence is not dependent on any single client.
5.3 Wireless Intelligence does not invest in other companies.
The Charter is a statement of best practice to which Wireless Intelligence and its employees try to adhere at all times. However it is not intended to, and does not, create any legally binding rights or obligations or form part of any contract with customers. The Charter may be revised from time to time.